Skip to main content

Phaxis

Linkedin Facebook Instagram

Careers

Proposal Operations Manager

New York, NY 10001

Posted: 09/29/2026 Employment Type: Contract Job Number: 29387109 Pay Rate: 30-37 USD/Hour

Job Description


Job Title - Proposal Ops Manager
Location - US remote
Proposal Operations Manager About the Role
We're looking for a Proposals Coordinator to own the operational backbone of our proposal function. This role sits at the center of process, content, and reporting —ensuring the proposal organization runs consistently, our content library stays accurate and usable, off-shore delivery issues get resolved quickly, and leadership has clear visibility into performance. You'll work closely with front-office Proposal Strategists and off-shore production teams to keep the proposal engine running smoothly and continuously improving.
What You'll Do
Process & Governance
  • Own, document, and maintain Standard Operating Procedures (SOPs) for the proposal function, ensuring they reflect current best practices and are consistently followed
  • Serve as the process governance lead —auditing adherence to SOPs, identifying gaps, and driving corrective action
  • Continuously evaluate and refine proposal workflows to improve quality, speed, and consistency across teams

Content & Knowledge Management
  • Govern the content library and knowledge base, ensuring content is accurate, current, properly tagged, and easy to retrieve
  • Manage the content management platform, including access, structure, and ongoing administration
  • Establish and enforce content review cycles and retirement schedules to prevent outdated material from being reused

Off-Shore Escalation & Quality
  • Act as the primary escalation point of contact for issues arising from off-shore proposal output
  • Triage and resolve quality, timeline, or process issues, looping in the right stakeholders as needed
  • Track recurring off-shore issues and feed insights back into training, SOPs, or process changes

Reporting & Analytics
  • Own org-wide proposal reporting, including win/loss analysis, volume trends, turnaround times, and ROI metrics
  • Build and maintain recurring and ad hoc reports/dashboards for the Associate Director, BD leadership, and other stakeholders
  • Translate data into actionable insights that inform resourcing, process improvements, and BD/proposal strategy

Cross-Functional Coordination
  • Plan, organize, and facilitate the Proposals Bi-Weekly Scrum with front-office Proposal Strategists
  • Track action items, decisions, and follow-ups from scrum sessions to ensure accountability
  • Act as a connective point between front-office strategists, off-shore production, and the Associate Director, keeping BD leadership informed on process and performance
What We're Looking For
  • 6+ years of experience in proposal management, bid coordination, sales operations, or a related operational role
  • Experience with proposal/content management platforms (e.G., Loopio, Qvidian, RFPIO, or similar)
  • Familiarity with BI/reporting tools (Power BI, Tableau, Excel/PivotTables at an advanced level)
  • Demonstrated experience creating and maintaining SOPs or process documentation
  • Experience managing or governing a content library, knowledge base, or content management platform
  • Strong data and reporting skills;comfortable building dashboards and translating metrics into insights
  • Excellent coordination and facilitation skills, with experience running recurring cross-functional meetings
  • Strong problem-solving skills and comfort acting as an escalation point under time pressure
  • Excellent written and verbal communication skills
  • Experience working with off-shore or distributed teams strongly preferred
  • Bachelor's degree or equivalent experience
Nice to Have
  • Background in professional or technology services industries
  • APMP certification or equivalent proposal management training

Meet Your Recruiter

Lorena Daugherty

Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About New York, NY

Discover exciting job opportunities in the vibrant area around New York, New York! With its iconic skyline, diverse cultural scene, and endless career growth prospects, the Big Apple and its surroundings promise an unparalleled work-life experience. Nestled between Broadway theaters, world-class art galleries like The Metropolitan Museum of Art, and globally renowned cuisine spots in Little Italy and Chinatown, finding your dream job in New York is your gateway to thriving in a city that never sleeps. Embrace the energy of Times Square, catch a game with the Yankees at Yankee Stadium, or unwind in the serenity of Central Park. Explore our job listings today and unlock your potential in the heart of opportunity.
PHAXIS_Logo_RGB_tagline
Linkedin Facebook Instagram

Drew Anson

Chief Delivery Officer

Drew Anson is Chief Delivery Officer at Phaxis, a Workforce Solutions Company based in New York.

In this role, Drew leads the delivery and recruiting working closely with the leadership team to define a model that is efficient at supporting the firm s current needs and is scalable for future growth.

Drew is a seasoned executive with more than 13 years of Services & Recruitment experience. In that time, he has supported numerous Fortune 100/500/1000 organizations across industries by providing global workforce solutions, namely resources and thought leadership for large-scale projects, implementations, and managed services.

Prior to joining Phaxis predecessor firm Park Hudson in 2021, Drew spent three years at engineering technology and talent solutions firm, Collabera, as Director of Sales in North Carolina. Earlier in his career, he spent nearly eight years at Insight Global, most recently as Sales Manager of the Columbus, OH office.

He holds a degree from Central Michigan University in Sales & Marketing.

Favorite Book: Extreme Ownership Jocko Willink & Leif Babin
Favorite Team: Michigan Wolverines
Inspirational Quote: There is no substitute for hard work. Thomas A. Edison