Phaxis

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Applications Analyst

Yonkers, NY 10701

Posted: 10/15/2025 Employment Type: Contract Job Number: 26514784

Job Description

Pay rate 90-95/hr w2
3 months contract

Install new applications, new components, and upgrade existing applications. Configure application settings. Provide go-live and rollout support. Support users on new applications, modules, and functionality. Provide application troubleshooting support for the application(s). Resolve the issue, forward it to the correct group for remediation, or elevate it to the vendor if required. Assist with determining how a new system, upgrade, or new component can best meet the needs of the users. Analyze business/clinical needs and requirements. Evaluate the operational workflow that is applied to the system. Create system specifications from user requirements. Create test plans and test new systems, version upgrades, and any system modification. Document all outcomes of testing. Design database queries and create reports utilizing a report-writing tool. Monitor application issues and evaluate issues as they arise. Write and maintain accurate and current documentation regarding application(s) supported by the team. Participate in the maintenance of training materials and disseminate materials to users. Provide timely, effective, and professional customer support on a 24x7 rotating basis. Work with the help desk and support personnel on escalated issues to identify problems and resolve them. Triage network, hardware, or workstation issues as required. Analyze necessary application modifications and work with the appropriate Medical Center IT associate or the vendor to coordinate the modification. Act as a liaison to the vendor for Medical Center IT or the client. Contact vendor to report escalations and obtain assistance with solving issues. Assist with the coordination of vendor activities including hardware or software installation. Medical Center IT is a professional services organization with a matrix reporting structure. Associate's roles may differ depending on the project, however, their position and title remains the same. Qualifications: Application implementation, troubleshooting, and support;Application testing;Related clinical or business experience;Bachelor's degree or equivalent experience.

Shift: ['Epic Cadence', 'Epic Prelude']

Start: ['Epic Welcome']

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Roberto Abreu

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About Yonkers, NY

Discover your next career opportunity in the vibrant area around Yonkers, New York! Nestled in Westchester County, just a stone's throw away from the Big Apple, Yonkers offers a perfect blend of urban excitement and suburban charm. With easy access to New York City's cultural scene, along with its own unique attractions like the Untermyer Gardens Conservancy and the Hudson River Museum, this area provides a wealth of growth opportunities for job seekers. Indulge in the diverse cuisine offerings, catch a show at the award-winning Yonkers Little Theatre, or root for the Westchester Knicks at the iconic Westchester County Center. Embrace the scenic beauty of Tibbetts Brook Park or explore the history at Philipse Manor Hall State Historic Site. Dive into a career in this dynamic region and discover the endless possibilities that await you!
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Drew Anson

Chief Delivery Officer

Drew Anson is Chief Delivery Officer at Phaxis, a Workforce Solutions Company based in New York.

In this role, Drew leads the delivery and recruiting working closely with the leadership team to define a model that is efficient at supporting the firm s current needs and is scalable for future growth.

Drew is a seasoned executive with more than 13 years of Services & Recruitment experience. In that time, he has supported numerous Fortune 100/500/1000 organizations across industries by providing global workforce solutions, namely resources and thought leadership for large-scale projects, implementations, and managed services.

Prior to joining Phaxis predecessor firm Park Hudson in 2021, Drew spent three years at engineering technology and talent solutions firm, Collabera, as Director of Sales in North Carolina. Earlier in his career, he spent nearly eight years at Insight Global, most recently as Sales Manager of the Columbus, OH office.

He holds a degree from Central Michigan University in Sales & Marketing.

Favorite Book: Extreme Ownership Jocko Willink & Leif Babin
Favorite Team: Michigan Wolverines
Inspirational Quote: There is no substitute for hard work. Thomas A. Edison