Phaxis

Careers

Front Desk/Medical Receptionist

Prosper, TX 75094

Posted: 07/25/2025 Employment Type: Contract to Hire Job Number: 25970871

Job Description


We are seeking a highly motivated and professional Front Desk Receptionist for our client. The ideal candidate will have prior experience working in a cosmetic or medical spa environment and a passion for providing excellent customer service. This position requires someone who is organized, personable, and thrives in a fast-paced, client-focused setting.

Responsibilities:
  • Greet clients warmly and provide excellent customer service from check-in to check-out
  • Answer phone calls, schedule appointments, and manage client calendars efficiently
  • Handle customer inquiries, provide information on services, and assist with product recommendations
  • Process client payments and manage billing
  • Assist clients with completing necessary intake forms and other documentation
  • Coordinate with staff to ensure smooth client flow and timely service delivery
  • Ensure the reception area is clean, organized, and welcoming at all times
  • Manage inventory and reordering of retail products and supplies
  • Maintain confidentiality of client information in compliance with HIPAA standards
  • Process customer feedback, ensuring that any complaints or concerns are addressed promptly and professionally
  • Promote services and special offers to clients as part of our sales strategy
  • Assist with basic administrative tasks, including filing, emails, and maintaining client records
  • Adhere to all company policies and procedures while maintaining a professional and positive attitude

Qualifications:
  • Previous experience working at a front desk in a cosmetic or med spa environment is required
  • Strong customer service and communication skills, both in-person and over the phone
  • Proficient in office software (Microsoft Office, scheduling software, point-of-sale systems)
  • Ability to multitask and work effectively in a fast-paced, dynamic environment
  • Knowledge of cosmetic treatments and services is preferred
  • Exceptional organizational skills with attention to detail
  • Strong problem-solving abilities and a calm demeanor under pressure
  • Professional appearance and demeanor
  • High school diploma or equivalent;additional education or certifications in cosmetology or spa management a plus

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About Prosper, TX

Ready to take the next step in your career? Explore our job opportunities in the vibrant area around Prosper, Texas! Nestled in the heart of the Lone Star State, Prosper offers a perfect blend of small-town charm and big-city amenities. With easy access to major highways like the Dallas North Tollway, this fast-growing community provides endless opportunities for professional development and a high quality of life. From savoring delicious Texas BBQ to catching a game at the nearby Toyota Stadium or visiting the historic downtown area with its quaint shops and art galleries, there's something for everyone in Prosper. Embrace the unique culture, breathtaking parks, and thriving job market – start your journey to success in Prosper today!

Drew Anson

Chief Delivery Officer

Drew Anson is Chief Delivery Officer at Phaxis, a Workforce Solutions Company based in New York.

In this role, Drew leads the delivery and recruiting working closely with the leadership team to define a model that is efficient at supporting the firm s current needs and is scalable for future growth.

Drew is a seasoned executive with more than 13 years of Services & Recruitment experience. In that time, he has supported numerous Fortune 100/500/1000 organizations across industries by providing global workforce solutions, namely resources and thought leadership for large-scale projects, implementations, and managed services.

Prior to joining Phaxis predecessor firm Park Hudson in 2021, Drew spent three years at engineering technology and talent solutions firm, Collabera, as Director of Sales in North Carolina. Earlier in his career, he spent nearly eight years at Insight Global, most recently as Sales Manager of the Columbus, OH office.

He holds a degree from Central Michigan University in Sales & Marketing.

Favorite Book: Extreme Ownership Jocko Willink & Leif Babin
Favorite Team: Michigan Wolverines
Inspirational Quote: There is no substitute for hard work. Thomas A. Edison