Phaxis

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Customer Support Specialist

South Jordan, UT 84095

Posted: 02/11/2026 Employment Type: Contract Job Number: 27436336

Job Description

Position Description
Our service professionals are responsible for managing incoming phone calls related to various service inquiries on client accounts. The role requires a high level of accuracy and efficiency, ensuring that key departmental performance metrics are consistently met. The areas of functional support include cash management products and services, our online platform and mobile app, as well as general account or financial-related inquiries. We are looking for individuals who are highly professional, career-driven, and dedicated to delivering world-class service.
  • Contribute effectively in a fast-paced, team-oriented environment.
  • Demonstrate the ability to multitask and adapt quickly to changes in a dynamic financial service center.
Skills Required
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in using online platforms and mobile applications.
  • Ability to manage time effectively and prioritize tasks.
  • Experience in customer service or client support is a plus.
  • Strong organizational skills with the ability to handle multiple inquiries simultaneously.

Meet Your Recruiter

Roberto Abreu

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About South Jordan, UT

Start your career journey in beautiful South Jordan, Utah! This vibrant city nestled in the heart of Salt Lake County offers a perfect blend of stunning mountain views, outdoor recreational opportunities at the nearby Jordan River Parkway Trail, and a thriving job market. With easy access to top-notch dining options like the award-winning Tushar Brazilian Express, cultural attractions at the Gale Center of History and Culture, and entertainment at the nearby Hale Centre Theatre, there's something for everyone here. Join us in South Jordan and discover why this charming locale is the perfect place to grow both personally and professionally. Explore our job listings today and take the first step towards a fulfilling career in this enchanting region.
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Drew Anson

Chief Delivery Officer

Drew Anson is Chief Delivery Officer at Phaxis, a Workforce Solutions Company based in New York.

In this role, Drew leads the delivery and recruiting working closely with the leadership team to define a model that is efficient at supporting the firm s current needs and is scalable for future growth.

Drew is a seasoned executive with more than 13 years of Services & Recruitment experience. In that time, he has supported numerous Fortune 100/500/1000 organizations across industries by providing global workforce solutions, namely resources and thought leadership for large-scale projects, implementations, and managed services.

Prior to joining Phaxis predecessor firm Park Hudson in 2021, Drew spent three years at engineering technology and talent solutions firm, Collabera, as Director of Sales in North Carolina. Earlier in his career, he spent nearly eight years at Insight Global, most recently as Sales Manager of the Columbus, OH office.

He holds a degree from Central Michigan University in Sales & Marketing.

Favorite Book: Extreme Ownership Jocko Willink & Leif Babin
Favorite Team: Michigan Wolverines
Inspirational Quote: There is no substitute for hard work. Thomas A. Edison