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Loan Operations Analyst

Baltimore, MD 21230

Posted: 07/23/2026 Employment Type: Contract Job Number: 28931784

Job Description

Day-to-Day Responsibilities
In this role, you will manage various documentation processes, including handling incoming and outgoing correspondence such as mail and faxes. You will support both client service teams and operations personnel by verifying the accuracy of client documents, recording account activities, and ensuring the submission of correct forms for processing. Communication with clients will be a key part of your duties, requiring both written and verbal interactions to address documentation needs.
Skills Required
  • Educational background in finance or a related field.
  • Strong analytical skills and logical reasoning.
  • Exceptional organizational skills and keen attention to detail.
  • Proficiency in customer service.
  • Experience in loan processing is beneficial, with servicing experience as an added advantage.
  • Advanced Excel skills and the ability to maintain high accuracy.
  • Capability to prioritize and manage tasks effectively under pressure, with the initiative to seek guidance when necessary.
  • Proficient in MS Word and database management.
  • Solid understanding of the financial services sector.
  • Ability to quickly learn and juggle multiple detailed tasks simultaneously.
  • Flexibility in task assignments and strong problem-solving skills.
  • Ability to work autonomously.
  • Excellent written and verbal communication abilities.

Meet Your Recruiter

Robyn Banks

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About Baltimore, MD

Unlock your next career opportunity in the vibrant city of Baltimore, Maryland! Nestled between the scenic Inner Harbor and historic neighborhoods like Fells Point and Mount Vernon, Baltimore offers a perfect blend of rich culture, unique charm, and endless growth possibilities. Home to iconic landmarks such as the USS Constellation, Maryland Science Center, and Camden Yards, this diverse city boasts renowned art galleries, theaters like the Hippodrome, and professional sports teams including the Ravens and Orioles. With its renowned crab cakes, stunning parks like Patterson Park, and a thriving job market, Baltimore is the ideal place to launch your career. Explore our job listings today and discover why Baltimore is the perfect backdrop for your professional journey!
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Drew Anson

Chief Delivery Officer

Drew Anson is Chief Delivery Officer at Phaxis, a Workforce Solutions Company based in New York.

In this role, Drew leads the delivery and recruiting working closely with the leadership team to define a model that is efficient at supporting the firm s current needs and is scalable for future growth.

Drew is a seasoned executive with more than 13 years of Services & Recruitment experience. In that time, he has supported numerous Fortune 100/500/1000 organizations across industries by providing global workforce solutions, namely resources and thought leadership for large-scale projects, implementations, and managed services.

Prior to joining Phaxis predecessor firm Park Hudson in 2021, Drew spent three years at engineering technology and talent solutions firm, Collabera, as Director of Sales in North Carolina. Earlier in his career, he spent nearly eight years at Insight Global, most recently as Sales Manager of the Columbus, OH office.

He holds a degree from Central Michigan University in Sales & Marketing.

Favorite Book: Extreme Ownership Jocko Willink & Leif Babin
Favorite Team: Michigan Wolverines
Inspirational Quote: There is no substitute for hard work. Thomas A. Edison