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J-2590 - Technician, Desktop Services I

Indianapolis, IN 46268

Posted: 07/24/2026 Employment Type: Contract Job Number: 28943295 Pay Rate: 27.62-27.62 USD/Hour

Job Description



The Desktop Support Technician will be responsible for providing technical support to our corporate and remote locations for computers, mobile devices, peripherals, and applications. The Desktop Support Technician will also be responsible for the successful completion of Desktop related projects under supervision. This role is in office Monday to Friday.

How You'll Shine:

Monitor the internal ticket systems and complete basic support requests for PC build and deployments.
Perform installs, moves, adds and changes (IMAC) to meet customer needs.
Provide support and respond to queries in a timely manner. Ensure tickets are completed in accordance with the appropriate Service Level Agreement
Support the in-house Desktop Services team with basic requests (i.E., replacing cables, setting up projectors, moving computers, etc.
Complete any other tasks as requested by the team supervisor or senior member of staff.
Must be able to push, physically handle, and lift objects up to approximately 50 lbs.
Must be able to stoop, bend, climb ladders, pull wire, kneel and crawl to make repairs, adjust and/or install equipment.

Quals--
What You'll Bring:
Associate degree or Equivalent Experience
A+/Microsoft, or other relevant technical certifications - Preferred
ITIL Foundations –Preferred
Apple Certified Support Professional - Preferred
Excellent Technical acumen on Desktop and/or Application technologies
Excellent interpersonal, written and oral communication skills
Basic understanding of information technology security principles.
Basic understanding of ITIL / ITSM processes and procedures.
Experience with Desktop Technologies (Laptop, PC, Mobile, Desktop)
2 years'experience within the Information Technology field
Experience with Mobile Device Management (MDM) platforms such as MobileIron and Jamf.

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

Meet Your Recruiter

Iben Krogh

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About Indianapolis, IN

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Drew Anson

Chief Delivery Officer

Drew Anson is Chief Delivery Officer at Phaxis, a Workforce Solutions Company based in New York.

In this role, Drew leads the delivery and recruiting working closely with the leadership team to define a model that is efficient at supporting the firm s current needs and is scalable for future growth.

Drew is a seasoned executive with more than 13 years of Services & Recruitment experience. In that time, he has supported numerous Fortune 100/500/1000 organizations across industries by providing global workforce solutions, namely resources and thought leadership for large-scale projects, implementations, and managed services.

Prior to joining Phaxis predecessor firm Park Hudson in 2021, Drew spent three years at engineering technology and talent solutions firm, Collabera, as Director of Sales in North Carolina. Earlier in his career, he spent nearly eight years at Insight Global, most recently as Sales Manager of the Columbus, OH office.

He holds a degree from Central Michigan University in Sales & Marketing.

Favorite Book: Extreme Ownership Jocko Willink & Leif Babin
Favorite Team: Michigan Wolverines
Inspirational Quote: There is no substitute for hard work. Thomas A. Edison