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Field Service Engineer - Industrial

Seattle, WA 98158

Posted: 06/20/2025 Employment Type: Direct Placement Job Number: 25756814 Pay Rate: 80000-105000 USD/Year

Job Description

Responsibilities:
  • Travel to customer sites to provide service for hydraulic/electrical equipment as requested.
  • Diagnose problems with customer equipment and work with relevant departments to provide timely and efficient solutions.
  • Operate computer-based diagnostic equipment for hydraulic and electronic systems.
  • Develop service reports and other documentation.
  • Understand the functionality and internal operations of hydraulic systems, including variable servo-controlled pumps, fixed displacement pumps, proportional valves, and solenoid valves, in order to diagnose and troubleshoot potential issues.
  • Troubleshoot and resolve issues related to hydraulic systems, ensuring proper functionality.
  • Read, interpret, and troubleshoot from hydraulic schematics to diagnose and repair equipment efficiently.
  • Communicate with customers to help them understand how to properly use our proprietary products.
  • Participate in or conduct customer training to facilitate the customer education process.
  • Stay informed about new technology, developments, and procedures within the hydraulics industry.
  • Review customer installations to identify opportunities for upgrades and improvements.
  • Provide feedback to engineers regarding technical issues encountered by customers, helping to improve overall quality and customer satisfaction.
  • Travel and/or work in company facilities/shops as needed in addition to customer site visits to support operations.

Requirements:
  • High school diploma, GED, or equivalent combination of education and experience.
  • Minimum 5+ years of mechanical/electrical experience required.
  • Proficient in Microsoft Office.
  • Experience and understanding of hydraulic machinery, specifically in service, analysis, and troubleshooting.
  • Ability to understand and troubleshoot complex hydraulic systems, including hydraulic pumps, valves, and systems.
  • Ability to read and interpret hydraulic schematics and basic electrical drawings.
  • Strong communication skills to resolve technically challenging problems with customers and internal support teams.
  • Effective listening skills to act as the "Voice of the Customer"and provide feedback to improve customer satisfaction.
  • Ability to travel up to 75% (required domestic and optional international).
  • Valid driver's license.
  • Successful completion of a background check, drug screening, and driving record check.

JobDiva # 25-07476

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Mike Duffy

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Drew Anson

Chief Delivery Officer

Drew Anson is Chief Delivery Officer at Phaxis, a Workforce Solutions Company based in New York.

In this role, Drew leads the delivery and recruiting working closely with the leadership team to define a model that is efficient at supporting the firm s current needs and is scalable for future growth.

Drew is a seasoned executive with more than 13 years of Services & Recruitment experience. In that time, he has supported numerous Fortune 100/500/1000 organizations across industries by providing global workforce solutions, namely resources and thought leadership for large-scale projects, implementations, and managed services.

Prior to joining Phaxis predecessor firm Park Hudson in 2021, Drew spent three years at engineering technology and talent solutions firm, Collabera, as Director of Sales in North Carolina. Earlier in his career, he spent nearly eight years at Insight Global, most recently as Sales Manager of the Columbus, OH office.

He holds a degree from Central Michigan University in Sales & Marketing.

Favorite Book: Extreme Ownership Jocko Willink & Leif Babin
Favorite Team: Michigan Wolverines
Inspirational Quote: There is no substitute for hard work. Thomas A. Edison