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Dental Receptionist - Long Island

Long Island, NY 11803

Posted: 08/25/2026 Employment Type: Contract Job Number: 29148708

Job Description


Position Summary

We are seeking a professional, friendly, and organized Front Desk Dental Receptionist to join our dental practice on Long Island. The ideal candidate will provide exceptional patient service while efficiently managing front-office operations, scheduling, insurance verification, patient check-in/check-out, and telephone communications.

The successful candidate should be comfortable working in a busy dental office, have excellent communication skills, and demonstrate a warm, professional demeanor with patients, families, and staff.

Essential Responsibilities
  • Greet patients warmly and professionally upon arrival.
  • Manage patient check-in and check-out procedures.
  • Answer and direct incoming telephone calls in a courteous and timely manner.
  • Schedule, confirm, reschedule, and coordinate patient appointments.
  • Maintain an organized and accurate appointment schedule.
  • Verify dental insurance eligibility and benefits.
  • Obtain and update patient demographic, insurance, and contact information.
  • Review treatment plans, copayments, deductibles, and estimated patient responsibilities when appropriate.
  • Collect copayments, balances, and other patient payments.
  • Process insurance claims and assist with insurance-related questions.
  • Maintain accurate and confidential patient records in accordance with HIPAA requirements.
  • Communicate effectively with dentists, hygienists, dental assistants, and office management.
  • Coordinate referrals, records, and communications with outside dental or medical providers as needed.
  • Monitor the front desk, waiting room, and overall patient experience.
  • Assist with maintaining a clean, professional, and welcoming reception area.
  • Handle administrative duties, including scanning, filing, data entry, correspondence, and other office tasks.
  • Follow office policies, procedures, and established patient-care standards.
  • Maintain a high level of professionalism and confidentiality at all times.

Qualifications
  • High school diploma or equivalent required.
  • Previous dental office, medical office, or healthcare front-desk experience preferred.
  • Experience with dental insurance and dental practice management software preferred.
  • Excellent verbal and written communication skills.
  • Strong customer service and interpersonal skills.
  • Professional appearance and positive, welcoming attitude.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and prioritize responsibilities in a fast-paced environment.
  • Comfortable handling sensitive patient and financial information.
  • Basic computer proficiency, including email, scheduling systems, and electronic records.
  • Ability to work effectively as part of a team.
Preferred Skills
  • Knowledge of dental terminology and common dental procedures.
  • Familiarity with PPO dental insurance, eligibility verification, and claims.
  • Experience with dental practice management systems.
  • Strong appointment scheduling and patient-flow management skills.
  • Ability to discuss treatment costs and insurance benefits professionally and accurately.

Compensation and Benefits: $30.00–$35.00 per hour, depending on experience and qualifications.

Meet Your Recruiter

Ary Wiggins

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Drew Anson

Chief Delivery Officer

Drew Anson is Chief Delivery Officer at Phaxis, a Workforce Solutions Company based in New York.

In this role, Drew leads the delivery and recruiting working closely with the leadership team to define a model that is efficient at supporting the firm s current needs and is scalable for future growth.

Drew is a seasoned executive with more than 13 years of Services & Recruitment experience. In that time, he has supported numerous Fortune 100/500/1000 organizations across industries by providing global workforce solutions, namely resources and thought leadership for large-scale projects, implementations, and managed services.

Prior to joining Phaxis predecessor firm Park Hudson in 2021, Drew spent three years at engineering technology and talent solutions firm, Collabera, as Director of Sales in North Carolina. Earlier in his career, he spent nearly eight years at Insight Global, most recently as Sales Manager of the Columbus, OH office.

He holds a degree from Central Michigan University in Sales & Marketing.

Favorite Book: Extreme Ownership Jocko Willink & Leif Babin
Favorite Team: Michigan Wolverines
Inspirational Quote: There is no substitute for hard work. Thomas A. Edison