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Computer Support Specialist -Standard_USA_USD Computer Support Specialist -Standard_USA_USD

Stamford, CT 06902

Posted: 09/02/2026 Employment Type: Contract Job Number: 29207560 Pay Rate: 36-46 USD/Hour

Job Description

4 months contract
Onsite Stamford CT
$42-46/hr W2

IT Support Analyst
Job Description:
Candidates will need to possess good knowledge of the broadcast industry, have excellent communication skills, and can work calmly under pressure and be able to talk about technical issues around broadcast, IT and networking.
Specific duties include but are not limited to the following:
  • The Primary responsibility is maintaining the operational status of the firms infrastructure and provide 24/7/365 days a year on-site support along with some travel.
  • Desktop support, local apps support, troubleshooting issues associated with network, local servers, printers, remote access, and file shares.
  • Travel to support on-location broadcast sporting events both domestically and internationally.
  • Responsible for the analysis, segmentation, isolation and resolution or implementation of client service needs.
  • High level of experience with Apple OS X, Microsoft Windows (desktop/server);Linux/Unix a plus
  • Escalate to the appropriate group when the clients'needs are beyond the scope of this position
  • Become familiar with each department and their respective applications.
  • Learn fundamental operations of commonly used software, hardware, and other equipment.
  • Follow standard operating procedures;accurately log all tickets using the defined tracking software.
  • Other duties as assigned by the Support Desk Manager.
  • Working knowledge of networking concepts: TCP/IP, LAN/WAN, VLANS, DHCP, DNS, Routing, Switching and Firewalls is highly preferred
General Requirements:
  • Friendly presence and helpful attitude;good interpersonal skills and ability to work well with others.
  • Ability to utilize Microsoft Office for support, reporting and documentation.
  • Excellent oral and written communication skills.
  • Ability to provide technical support over the phone, good phone skills, professional demeanor, previous customer service experience strongly desired .
  • Good problem-solving skills, ability to visualize a problem or situation and think abstractly to solve it.
  • Ability to handle constantly changing flow of traffic;remain productive during slow times, be able to multitask effectively during busy times, exercise professionalism during stressful situations.
  • Ability to think around problems and come up with creative solutions
  • Ability to work with or without direct supervision.
  • Working knowledge of common operating systems and software applications.
  • Valid US Driver's license is required
  • Valid Passport is preferred in the event International Travel is required
  Education/Experience:
  • Bachelor's degree (B.A. Or B.S.) from a four-year college or university
  • 1-3 years related experience or equivalent combination of education and experience.

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Iben Krogh

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About Stamford, CT

Ready to take the next step in your career? Explore our job opportunities in the vibrant area surrounding Stamford, Connecticut! Known for its picturesque coastal views, thriving business community, and close proximity to New York City, Stamford offers an unbeatable combination of urban excitement and suburban charm. With a plethora of employment options in industries such as finance, technology, and healthcare, this area provides fantastic growth opportunities for professionals of all backgrounds. Discover the rich culture at the Stamford Museum & Nature Center, catch a show at the Palace Theatre, or enjoy a delicious meal at one of the many renowned restaurants in the area. Join us in this dynamic region and find your dream job today!
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Drew Anson

Chief Delivery Officer

Drew Anson is Chief Delivery Officer at Phaxis, a Workforce Solutions Company based in New York.

In this role, Drew leads the delivery and recruiting working closely with the leadership team to define a model that is efficient at supporting the firm s current needs and is scalable for future growth.

Drew is a seasoned executive with more than 13 years of Services & Recruitment experience. In that time, he has supported numerous Fortune 100/500/1000 organizations across industries by providing global workforce solutions, namely resources and thought leadership for large-scale projects, implementations, and managed services.

Prior to joining Phaxis predecessor firm Park Hudson in 2021, Drew spent three years at engineering technology and talent solutions firm, Collabera, as Director of Sales in North Carolina. Earlier in his career, he spent nearly eight years at Insight Global, most recently as Sales Manager of the Columbus, OH office.

He holds a degree from Central Michigan University in Sales & Marketing.

Favorite Book: Extreme Ownership Jocko Willink & Leif Babin
Favorite Team: Michigan Wolverines
Inspirational Quote: There is no substitute for hard work. Thomas A. Edison