Phaxis

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Ecommerce Manager

Secaucus, NJ 07094

Posted: 06/25/2024 Employment Type: Direct Placement Job Number: 22466358 Pay Rate: 100000.0-110000.0 USD/Year

Job Description

Job Overview:
Reporting to the VP, Ecommerce and Digital Marketing, the eCommerce Operations Manager will be an integral part of optimizing the DTC experience and be responsible for website operations, merchandising, and the overall customer journey on the company .Com website.



Responsibilities and Duties:
  • Work closely with front end developer and product designers to execute areas of opportunity to optimize digital store experience
  • Lead the merchandising operations ensuring products with high revenue potential are featured
  • Partner with brand and operations to ensure strategic marketing goals are aligned with and able to be supported by e-commerce execution.
  • Responsible for defining workflows of content management processes including necessary technology enhancements to CMS
  • Act as the "first responder for any issues on the website and funnel fix requests through appropriate parties
  • Analyzes customer journey data and feedback to identify opportunities for improving the online shopping experience. Implements strategies to enhance user interface, navigation, checkout process, and customer service.
  • Develops and implements CRO strategies to increase website conversion rates and improve online sales performance. Conducts A/B testing, usability studies, and site analytics to identify and address conversion barriers.
  • Tracks and analyzes eCommerce metrics, including traffic, conversion rates, average order value, all web behavior. Generates regular reports and insights to inform decision-making, product prioritization and measure the effectiveness of eCommerce initiatives.
  • Cultivates relationships with eCommerce platform providers, technology vendors, and third-party service providers. Evaluates new tools and solutions to enhance eCommerce capabilities and efficiency.
  • Manage the execution of promotions, including sitewide sales, promo codes and special offers

Basic Requirements:
  • 3-5 years of ecommerce experience, working cross functionally with product, customer service, & marketing teams
  • B.A. Required
  • Ability to work in fast-paced, fast-growth environment
  • Experience in Shopify a must
  • Experience with data analysis and presentations
  • Strong project management experience a must

Meet Your Recruiter

David Glickman

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About Secaucus, NJ

Calling all job seekers! Explore exciting career opportunities in the vibrant area around Secaucus, New Jersey! Located just minutes away from New York City, Secaucus offers a perfect blend of urban convenience and suburban charm. With easy access to renowned landmarks like the Statue of Liberty and Times Square, diverse cuisine ranging from classic diners to trendy eateries, and cultural hubs like the Secaucus Art Galleries and Meadowlands Theater, this area promises a dynamic and enriching work environment. Join us in Secaucus to unlock growth opportunities, savor the unique culture, and indulge in the irresistible charm of this bustling region. Discover your dream job today!
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Drew Anson

Chief Delivery Officer

Drew Anson is Chief Delivery Officer at Phaxis, a Workforce Solutions Company based in New York.

In this role, Drew leads the delivery and recruiting working closely with the leadership team to define a model that is efficient at supporting the firm s current needs and is scalable for future growth.

Drew is a seasoned executive with more than 13 years of Services & Recruitment experience. In that time, he has supported numerous Fortune 100/500/1000 organizations across industries by providing global workforce solutions, namely resources and thought leadership for large-scale projects, implementations, and managed services.

Prior to joining Phaxis predecessor firm Park Hudson in 2021, Drew spent three years at engineering technology and talent solutions firm, Collabera, as Director of Sales in North Carolina. Earlier in his career, he spent nearly eight years at Insight Global, most recently as Sales Manager of the Columbus, OH office.

He holds a degree from Central Michigan University in Sales & Marketing.

Favorite Book: Extreme Ownership Jocko Willink & Leif Babin
Favorite Team: Michigan Wolverines
Inspirational Quote: There is no substitute for hard work. Thomas A. Edison